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14 responses to "Evaluations of AllScripts EMR"

1. # Zach H. commented on August 19th, 2009:

   Allscripts, like many EMR systems, has it drawbacks. On the plus side, our providers do like the simple-to-use e-prescribing feature as well as the document management module.

2. # S. Sheinfeld commented on August 19th, 2009:

   I really don’t understand why systems have “drawbacks”!!!

   This is completely unacceptable. Practicing medicine is no joke and our main tool (the medical records) has to be efficient, easy to use, simple to learn and effective! If it does not make me more productive, then I don’t want it!!!!

   Zach, what are the drawbacks? Are your providers more efficient and more productive? Does Allscripts slow them down or help them do their work more efficiently and effectively?

3. # Kyle J commented on August 20th, 2009:

   I’ve used Allscript’s EMR, albeit breifly, and I concur with Dr. Jeff. It’s got some nice e-prescribing features, but beyond that, its not very practical.

   The user interface is clunky, the system is generally slow, and it makes data entry a chore. I wouldn’t recommend Allscript’s EMR solution to anyone.

   It’s a shame that the AMA partnered with Allscripts just because of their e-prescribing. Although Allscript’s has a good e-prescribing system, it’s benefits don’t compensate for their lackluster e-HR system.

   E-prescribing is just one small aspect of the EMR solution that you implement. Don’t let it be the only deciding factor in your EMR selection criteria. I agree with Dr. Jeff: Allscripts’ EMR isn’t that good.

4. # Eric commented on August 29th, 2009:

   There may be some interest in reviewing a variety of videos of Allscripts users. A couple dozen of these can be found at http://www.ehrtv.com/category/video/ehrtv/allscripts/ as these were taken at the Allscripts Client Experience this past month.

   Yours,
   Eric

5. # Elizabeth Carmen commented on November 8th, 2009:

   I thoroughly agree with S. Sheinfeld, there is no need for drawbacks. All physicians deserve an EMR/EHR that does it all and does it in a way that is easy, fast, efficient and helps the practice. Is that asking too much?

6. # jesran commented on December 11th, 2009:

   If everyone practiced alike then there might be a chance of no drawbacks for EMR, but when you calculate the variability of one provider to the next then inevitably “goose and gander” trade offs begin to occur. If there are 1 million providers in the US then there cannot be 1 million configurations of EMR. But that is what is implied by “If it does not make me more productive, then I don’t want it!!!!”

   At some point a reality check needs to be made by our so-called “leaders” of health care.

7. # flicker commented on December 11th, 2009:

   Jesran,

   You apologize for mediocrity and you accept it. If everyone throught like you, there would be no innovation and everyone would be average living in huts and huddling around wood fires.

   Jesran, you have no idea what you are talking about. Are you an employee of Allscripts and is this how you explain its un-usability?

8. # April Kemper commented on February 20th, 2010:

   The main thing a physician has to sell is TIME. The reason his/her time is valuable (and should continue to be protected and considered valuable) is becuase they invested their time in themselves at that age when most young people are trying to figure out what to do with their lives or partying at college or any number of things besides spending their nights and weekends with their noses in books (and accumulating large debt to boot). Now for the rest of us (EMR vendors especially – if they are honest) want to capitalize on that investment the physician made in his youth, and continues to reinvest throughout his/her career. Whether it is a patient that is suffering, a political entity that would like to get reelected or a vendor that sees an opportunity – the nucleus is always the physician that will ultimately deliver the goods. Saying that – any company’s platform or process that intends to profit from a physician’s peronal investment should have as their main focus DO NO HARM! Meaning, the physician should not have to see fewer patients while they learn the platform or process. The process should not negatively impact patient care, but should improve outcomes. Ideally, any platform or process should allow the doctor to see more patients without more staffing (preferrably less staffing) and improve outcomes at the same time. To me, this is what is meant by “NO drawbacks.” Granted, physicians are different, just as the patients they treat are all different, and I’m sure if you polled patients they would list drawbacks some physicians have that they perceive other physicians do not. However, each physician ultimately respects the code of ‘do no harm.’ Something the EMR and many policies that push EMRs have not yet aspired to. I also keep wondering when physicians lost the power they once had? If you could picture a political cartoon 20 years ago, it might picture an 8 foot doctor conversing with an 8 inch hospital director or administrator. Sadly, now, that picture has become more and more reversed.

9. # allwind commented on February 24th, 2010:

   I stumbled upon this forum doing a google search while WAITING for Allscripts eRx to process a task at 5:30 pm. The system is unbelievably slow so I cannot imagine spending a dime for their EMR.

10. # DJW commented on February 25th, 2010:

    I love all the comments from the “all but brief users”. I have used Allscripts. It is very powerful and the remote app for the iphone works great. The upgrades are free…yes….free and are pushed out as they are released. I believe when it comes out for the ipad that it will be a welcome addition to the entire office staff. If the eRx is slow it may be a bottleneck like any broadband at 5:30. I have used it and had several eRx sent in microseconds.

    Keep up the complaining and stop toting the 7 years of school and all who try to benefit from it. Not everyone in life has an agenda to make money off of doctors. Some truly want to help and I have found that the service and support as well as the program are well in the top of EHR programs.

11. # TEBW commented on February 25th, 2010:

    Try getting a human from GE and try getting free upgrades from them or many others. We love the free tech support and free upgrades and ease of use (2 screens) that Allscripts provides.

    Why do you think the Urologist loves it!

    We get immediate funds from the stimulus package by using eRx from allscripts!

    Not sure why the dig on allscripts. Call your local rep…call the company….get a demo….they will even help walk you through the Hitech act and how this can be a wash for your practice if done right.

    We love Allscripts and have looked at most of the EHR programs. We also love the Allscripts remote for the iphone.

12. # HeidiAH commented on June 10th, 2010:

    I am interested in which Allscripts EMR you are talking about as they have 2 versions – Enterprise, which they sell to large practices of 25+ and Professional, for practices less that 25 providers.

    Thanks

13. # HeidiAH commented on June 10th, 2010:

    @DJW – It is possible to access Allscripts from iPad if you are using remote desktop and not local installation. You can get a Windows remote desktop app for ipad and access throught that manner.

14. # John commented on June 13th, 2010:

    Dang, I guess I should have kept a better eye on this thread. The comments were getting emailed to someone who posted here for a while.

    The question about which Allscripts EMR people are using. Since, after their most recent acquisition of Eclipsys, they now have 8 EMR software. See: http://www.emrandhipaa.com/emr-and-hipaa/2010/06/10/allscripts-acquisition-of-eclipsys/

    It’s going to be really interesting for EMR vendors as Allscripts handles this merger and no doubt has to sunset some of their EMR products.