8 Elements of Total Patient Engagement

Posted on September 20, 2013 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 6000 articles with John having written over 3000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 13 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

A major trend in healthcare today is the shift to patient engagement. As part of this trend, I did a video interview with Dr. Nick recently where we discussed some of the shifts towards patient engagement in healthcare. If you enjoy healthcare IT, you’ll enjoy the full video discussion.

After doing that I interview I came across this whitepaper called 8 Elements of Total Patient Engagement. It takes a really in depth look at 8 areas of patient engagement:
1. Understand how to synthesize and deliver actionable information to patients
2. Facilitate engagement in all settings across the continuum of care
3. Activate patients at their convenience
4. Integrate seamlessly into IT systems and workflows
5. Deliver results down to the individual patient
6. Measure and provide clinical and financial outcomes
7. Backed by an organization with expert knowledge and experience
8. Support the near-term and long-term objectives of the organization including supporting IHI’s Triple Aim

Check out the full whitepaper where it digs into all 9 areas of patient engagement. Certainly meaningful use stage 2 has legislated the start of patient engagement as one of the measures. However, we’re only at the start of this shift. I with many others believe that increased patient engagement will lead to better care and can even been a financial benefit to doctors. Plus, we’re close to the point where the financial benefits of patient engagement will be legislated as well through quality reimbursement.

Much like we went through a shift in EHR from asking “whether we should do EMR” to “how we should do EMR.” I think we’re also going from wondering “if we should do more patient engagement” to “how we should do more patient engagement.”