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I was glad that I had at least one chance to talk with a vendor about Smart Cards at HIMSS. Sure, smart cards have been around for a really long time, but I wanted to see what was happening with this relatively old (25 years or so) technology.

Well, I had a chance to do this video with Gemalto to talk about Smart Cards in healthcare and also the possibility of your cell phone becoming your smart card. Could be really interesting to see that evolve. Check it out:

This video coverage of HIMSS 10 sponsored by Practice Fusion and their Free EMR.

Ever since I first saw Fred Trotter’s post about CONNECT being the future of EMR interoperability, I was really interested in the open source software CONNECT. Of course, when the PR person from ONC emailed me with an opportunity to talk with someone from ONC, I jumped at the chance.

The following is a short video where I tried to capture what ONC is doing with NHIN and CONNECT so that people can be more informed on these 2 projects. I hope you enjoy:

This video coverage of HIMSS 10 sponsored by Practice Fusion and their Free EMR.

I rated the HISTalk party at HIMSS as the Wildest party in my Best and Worst of HIMSS post on EMR and HIPAA. No doubt the HISTalk party was an event to remember with a lot of really influential people there. However, probably the best part of the night for me was this Meaningful Use rap by Mr. HIT. I can’t imagine how much he practiced this since he did this 2.5 minute Meaningful Use rap flawlessly with no notes. That’s impressive. If you read this blog regularly, I think you’ll enjoy it too:

I always love when people are interested in doing guest posts on this site. This is going to be the first in a series of blog posts about some of the misinformation that’s out there about the EMR stimulus, certified EHR, and meaningful use. I hope you enjoy!

My name is David Lee and I am a principal of a healthcare technology consulting firm called eRECORDS, Inc. Day in and day out, I talk to independent physicians, practice group owner and community clinics about HITECH Act and “meaningful use”.  My company takes pride in providing accurate and up to date information to the physicians and clinics so that they can make intelligent decisions about meaningful use.

I am continually amazed at the misinformation surrounding meaningful use and the one that scares me more than anything else is ”My EHR vendor told me that if I implement their certified EHR, I will meet the meaningful use requirements and collect EHR incentive payments.”

It is true that a “certified EHR”  is a key component to meeting the requirements of “meaningful use”.  However, a “certified EHR” is not the silver bullet to meaningful use.  Let me share some important facts:

• Fact: Although the definition and requirement of a certified EHR has been released by the ONC, there is no organization recognized or approved by the CMS to certify EHR to meet the requirements of the meaningful use criteria.
• Fact: Even if your organization implements a certified EHR (when certification bodies are appointed and your EHR vendor passes the certification), this does not get you to meaningful use..
• Fact: Meeting meaningful use requirements involve qualified providers meaningfully using a certified EHR and reporting clinical quality measurements.  The key words are “meaningfully using” and “reporting” not simply having a certified EHR.

Don’t be fooled by any vendor claiming that they are certified or promising they will be certified.  Although some EHR vendors are better prepared to meet the certification when available, not a single vendor today is certified for the EHR incentive payment program.  More importantly, you cannot meet the requirements of “meaningful use” by simply implementing a certified EHR. It is vital that you find experts who can provide accurate assessment and plan for “meaningful use”.

This is a continuing series where David will share and hope to clear the myths about HITECH Act and “meaningful use”.

About David:
David Lee is the Principal at eRECORDS, Inc.  David has provided successful healthcare technology, CRM and financial product consultancy for the past two decades and most recently, guiding healthcare organizations to “meaningful use”.   You can reach David at david.lee@eRecords.com or visit www.eRecords.com.

HISTalk had this insightful point:

From Day Tripper: “Re: ambulatory EMR vendors. I asked several EMR vendors if they have seen a big increase in buyers, especially now that we at least have the interim final use definitions. The general consensus is that many physicians are still dragging their feet.” I’ve heard that comment as well. Either because of fear or because it sounds like a good excuse, many physicians are waiting until the MU guidelines are truly final and the certifying entities are identified. Perhaps a minority of physicians are savvy to understand that the RECs will offer some free implementation services so they are waiting for those to ramp up. And, likely others are waiting to see what opportunities their hospitals may offer to affiliated physicians. In other words, if you are looking for an excuse to not move forward, there are plenty to choose from.

I ask a number of EMR vendors the same question. A few had seen some increase, but for the most part they were all still waiting. I think Inga’s comment that there being plenty of excuses to not implement is true. This is unfortunate, since before the EMR stimulus most of the excuses had played themselves out and nearly disappeared. It seems that the EMR stimulus offered up a new set.

I will say that I’m not so sure how much “free” help the RECs will end up giving. I really wonder what most of them are going to do. One of my projects since HIMSS is to make contact with a number of the RECs.

Anyone that works in Healthcare IT knows who John Halamka is and so of course I was interested in his post of his top 10 impressions after HIMSS. It’s an interesting list and I think he does a pretty good job of looking at things from a very high level. Here they are as posted on his blog:

1. Meaningful Use is everywhere. Vendors are promising EHRs, modules, appliances, and services to help clinicians achieve it. I had dinner on Monday night in a small Indian vegetarian restaurant. Sitting next to me were 3 engineers from Bangalore who were arguing about the details of Meaningful Use in between bites of vegetable curry. I could not escape Meaningful Use anywhere!

2. Certification is everywhere. It’s particularly ironic that many vendors claimed their systems were certified, even though the certification NPRM was just released today, making compliance with the new certification process in time for HIMSS impossible.

3. Cloud computing, Software as a Service and ASP models are popular tactics to accelerate EHR rollouts. There are still lingering concerns about how to ensure privacy in a cloud environment.

4. Several firms such as Intersystems, Axolotol, and Medicity are offering HIE platforms that include many of the standards noted in the IFR. The marketplace for HIE products is just emerging and it’s hard to predict who will become the market leader.

5. The Continuity of Care Document is gaining traction. I found many vendors supporting CCD exports from their EHRs. A company called M*Modal , has developed natural language processing technology that captures dictated content in its original context (ontology-driven
rules) as a CDA document.

6. Consultants abound. It’s clear that Regional Extension Centers and Health Information Exchanges will require expertise and staffing from professional firms. They all had large booths at HIMSS.

7. 30,000 people attended, including 10,000 I did not recognize (just kidding). It’s clear to me that many IT professionals, even those with limited healthcare domain expertise, attended HIMSS to better understand how they could participate in the euphoria of HITECH stimulus dollars.

8. Self service kiosks for patient identification and self-registration are now mainstream. Just as we print our airline boarding passes, we can now use credit cards or biometrics to check into ambulatory care appointments and automatically settle all co-pay balances.

9. Image exchange in the cloud is being offered by several vendors. As I mentioned in Monday’s blog, Symantec announced an appliance for small clinician offices that cloud enables all imaging modalities using a facebook-like social networking invitation to share/view images.

10. PHRs and patient engagement are becoming more mainstream. Google and Microsoft continue to innovate in the non-tethered PHR marketplace.

An interesting link came across my twitter stream tonight that suggested that doctors aren’t ready for electronic medical records. Here’s a short section that basically captures the bloggers point:

Last week, a blog in the Houston Chronicle cited some staggering figures about the Texas Medical Board’s announced disciplinary actions against 70 doctors, 12 of whom were in the Houston area alone.

Of those 12, nine lost their licenses, were financially penalized, or are required to attend training because of their lack of proper medical record keeping. Four actions were specifically related to failed record-keeping practices.

And this isn’t the first time this has happened in Texas by a long shot — in November 2009, 75 actions were taken against physicians, and 28 of those were related to improper record keeping.

Hopefully, Texas will set a precedent and other states will start taking a harder look at this issue, especially with the pending incentives to increase the use of EMR/EHR.

I think this points out what I (and many others) have said previously, however: Simply moving from physical-format records to electronic records is not going to improve the quality of diagnostics and healthcare.

I personally am not convinced that this really matters. In fact, if anything an EMR will expose those doctors who have poor documentation methods. I think that’s a very good thing to have happen. I want them to be exposed and held accountable for their poor documentation. That’s better for the healthcare system as a whole.

One other interesting part of the article was that it said that the “punishment” for some of the above violations was being required to attend a CME training for medical writing. Next up is a CME training for medical writing in an EMR?

I’m seriously ramping up for HIMSS right now. Today I sifted through 200+ emails from PR people about HIMSS. I filtered that down to about the 15 best companies that would be of interest to readers of this site. Add that to my existing connections and get ready for the fire hose of HIMSS coverage on this blog. Between this site and my other site, EMR and HIPAA, you’ll hopefully feel almost like you’re there with me. I will try to save some for the few weeks after HIMSS as well.

HIMSS aside, I’m also happy to welcome 2 new advertisers to EMR and EHR. Check them out and see what they have to offer:

Ambir – A company providing high quality scanners to healthcare. They’ll be at HIMSS in booth #9023. I’m planning to stop by and shoot some video of their products. If you have an EMR, you know how important your scanner is to your office. if you don’t yet have an EMR, you’ll quickly learn the benefits of a great scanner when you implement.

1st Providers Choice – They’re offering a free trial of their EMR software. Plus, free on-line training is also available. In other words, you can install their EMR and try it, get professional training and decide whether you like it FREE of charge! I love EMR vendors that let you test drive their software like this.

I always appreciate these advertisers support. You can find more information on advertising on EMR and EHR here.

Also, tonight I’m hoping to start selling me EMR selection e-Book. I’m really interested to hear people’s feedback on it.

I did a pretty controversial post over on EMR and HIPAA which compared the adoption of IT in banking with adoption in healthcare IT. I guess a lot of people have opinions on why healthcare IT hasn’t adopted technology as quickly as other industries. From that post, I got an email from Rod Bennett, MBA, MMIS, that included some interesting questions and answers about the healthcare IT industry with some other comparisons to banking. I found them insightful and so I thought I’d share them with you:

1. What factors are driving the emergence of the healthcare information technology market?

In the last few years the integration of technology is being driven by the increase in technology such as MRI’s, CT’s, PET scans, and digital radiology. Also, the health care industry is adapting like all other industries using email, websites, and building some form of semblance of a fundamental knowledge management system for information distribution within their organization. What we are seeing in the healthcare industry is what we were seeing during the tech-boom. Healthcare is slow to change for the simple fact they don’t have to, until now. They have always utilized a paper based system simply because it was working for them and saw no real reason to do anything different, it would cut into their profits.

Today however, their suppliers, pharmaceutical companies, etc., are moving into the electronic age and now healthcare is finally beginning to catch up simply because they are being forced to. Their philosophy is if it isn’t broke don’t fix it. One additional factor is the next generations of physicians are more computer literate and understand the value of computers in accessing information. Many of our physicians use the Internet on a regular basis to search for information on specific disease management research for better and more accurate diagnosis.

2. Why did banking industry spend a higher % of budget on IT than the healthcare industry?

One of the key factors is “money is a finite object” it has a definitive predictable value. It can be easily interpreted in the digital world in the terms of ones and zeros. It is a mathematical based system with a predictable outcome. People can be replaced by a computer to make a simple comparison. It is predictable and identifiable.

Healthcare on the other hand is a subjective environment. It requires the integration of humans to make a determination based on subjective information to make an outcome based decision. At this point in time the development of a new system would have to have the analytical ability of a physician, a nurse, the diagnosis process, etc. That is going to require a more advanced computer system based on artificial intelligence rather than on ones and zeros. So, there is a void in the market space simply because of the technological infancy of the knowledge required to develop it.

3. Historically, why did the healthcare industry not spend money on IT?

In their world they did. They spent money on data collection systems, not on intelligent systems simply because they don’t exist yet. The status quo still has value. However, when someone is able to capture what a physician can do based on an artificial intelligence system, we could see the shift in healthcare as we know it. The computing capacity would take a super computer to drive the system. For right now it is dependent on the medical professional’s expertise. It’s more cost effective to have a medical professional than it is a computer. How do you define a numerical value to a cough?

4. Who spent more money on IT – Insurers, hospitals, nursing homes, physicians, or employers?

I would have to agree with Ray, insurance companies by far; again it is because it is easier to measure dollars and cents. The data collection is a much simpler system because everyone is identified by a number, it’s definable. They have also spent more on providing an insurance card to the member and providing them with a numerical number for identification, again definable as a numerical value identified in an operating system.

Hospitals are spending money on data collection systems because they can identify a person in their system as a number. That’s basically what an EMR system is. It is used to track a person in the hospital system by a medical record number, assign a numerical value to a lab test, and assign a numerical value to an x-ray result. You can manually add data input by typing descriptive information. This is the current state of the EMR system and can be collected for value in the form of a numerical charge or fee.

5. What barriers existed that prevented health information from being shared among the healthcare stakeholders?

The main barrier at this point is the proprietary systems being built by providers to ensure profitability. The main barrier is the data base it is built on might be different from other data bases. It boils down to a proprietary systems equal money and profitability. Who cares about the healthcare stakeholder, they get what they get and like it, or else!

I got an email asking me about converting an EMR from one EMR vendor to another. No doubt as time progresses, we’re going to see more and more clinics having to make the switch as clinics continue to consolidate. Here’s my response to this person. Hopefully other people will find it informative.

Converting an EMR is an incredibly challenging affair. Especially when you’re trying to convert from an ambulatory EMR to a hospital EMR.

There’s so many factors I’m not really sure where to start. I guess the first question is did you negotiate in your contract with Practice Partner that 1. you own the data in your EMR and 2. they would provide the “database schema” of the EMR so you would know where and how the data is stored in the database?

If you don’t have these 2 things, then converting the data is going to be an extremely big challenge. Even with these things, you can expect some major challenges. One EMR vendor described the conversion process the best. He described it as an imperfect science where you’ll never know 100% for sure that you got ALL of the data out and done correctly. You can know you’re close, but it’s almost impossible to know you got everything out of the previous EMR. It’s basically a best guess and often requires an iterative process where you think you got most of it and then you realize that something else is missing and so you have to go back and see what you did wrong.

The future of EMR is for the EMR interoperability standards to improve to a point where you can essentially “export” all the data from your EMR in some sort of standard format which you can then import into a new EMR. Those standards will be used by patients when they switch doctors. They’ll also be used by patients that want to have their own “PHR.” They’ll also be used by specialists to interact with primary care doctors. However, these standards have a long way to go. So, until then, it’s going to be an imperfect science.

Anyone else have thoughts and suggestions for those looking to convert from one EMR to a new EMR?