I was recently asked to take part in the newly launched eCW podcast. Having done so many interviews for Healthcare Scene myself, it was fun to have the tables turned and be interviewed. The majority of our discussion was about patient engagement and they broke it up into 2 parts. If you’re interested in patient engagement, check out the 2 part interview below.
The Future of Patient Engagement: A Discussion with John Lynn from Healthcarescene.com Part 1
The Future of Patient Engagement: A Discussion with John Lynn from Healthcarescene.com Part 2
A while back I had the chance to sit down with 4 healthcare experts to talk about healthcare communication. The panel consisted of:
Mandi Bishop, Chief Evangelist and Co-Founder of Aloha Health
Jessica Johnson, Director of Operations, Health Transformation at Dartmouth-Hitchcock Population Health Management
Ethan Bechtel, CEO at OhMD
Nathan Larson, Chief Experience Officer at ImagineCare
John Lynn, Founder of HealthcareScene.com
We had a wide ranging conversation about the importance of communication in healthcare and how to do it more effectively. This is a topic that should be of interest to all of us. Watch the full video conversation below:
Happy Holidays! What more could you want this holiday weekend than some great discussion from amazing people?
At the HIMSS Annual conference, I talked with Vishal Gandhi, CEO of ClinicSpectrum, about a popular topic at the conference and well beyond: Physician Burnout. You can watch the full video interview I did with Vishal below:
Physician Burnout is such an important topic and I love that Vishal commented that physician satisfaction (the remedy to burnout) is good patient care and an appropriate reward. As it is today, the trend is to ask doctors to compromise good patient care and we’re paying them less in the process. Is there any wonder why physician burnout is so rampant?
Vishal also commented that healthcare technology is used more for documentation than patient care. He argued that the tech piece has focused far too much on documentation as opposed to focusing on the patient. I’d argue that if we focused the tech on the patient, doctors would appreciate technology much more and would be less burnt out.
Finally, I’m always interested to hear what non-EHR technologies Vishal and ClinicSpectrum have launched to make a practice more efficient and profitable. He outlines a bunch of them in the video above. Take a listen and see if some of them can make your life easier and your practice more profitable. It’s time we start considering technology outside the EHR that can make a practice better.
This post is sponsored by Samsung Business. All thoughts and opinions are my own.
One of our biggest health care costs comes from our aging population. No doubt they’re a challenging group that often has multiple chronic conditions and is generally seen as anti-technology. While their medical conditions can be a challenge, it’s unfair to say that technology can’t have a great impact for good on even senior citizens.
In fact, one of the biggest health challenges senior citizens face is loneliness. It’s amazing the health impact being lonely can have on a person. The great thing is that technology as simple as a tablet can have a dramatic impact for good on senior citizens. Here’s a great video from Samsung and Breezie that illustrates this point:
I’ve seen a number of solutions like the Breezie tablets that have made the internet extremely accessible for senior citizens. It’s extraordinary to watch the impact for good that connecting to their friends and family on a tablet can have on a person. Plus, once their emotional state is in a better place, it’s often much easier for them to deal with their physical health challenges as well.
The amazing part is that these tablets don’t need some sort of complex health apps. They don’t need an AI generated dog to be their friend (Although, people are working on this). They don’t need dozens of healthcare sensors that are constantly monitoring their every health stat (Although, people are working on this too). All these seniors need is simple apps like Facebook where they can see pictures of their grandkids and email where they can communicate with their family and friends.
I’m sure that as things progress we’ll see more and more advanced health apps on these tablets. Many seniors have a challenge traveling to see their doctor, so you can easily see how a telemedicine app would be very convenient for both patient and doctor. Plus, sometimes you don’t even need video, but just a personal message from your trusted caregiver to help a patient feel better. All of this will come to the tablets, but we can start with something much simpler. A basic connection to the right people for that person.
I heard of one project where the patient improvement came as much from the daily call these lonely, elderly patients received as it was the actual study that was being conducted. While we could throw more people at the problem, that only scales so far. If we really want to scale this type of care to seniors, we’re going to need to utilize technology. These tablets designed for seniors are a great place to start. Then, we can build from there.
I don’t think it will be long before we see doctors prescribing tablets to patients. It’s not currently in doctors normal line of thinking, but maybe it should be.
We recently sat down to talk with Jamie Martin and Linda Morgan from the Louisiana Health Care Quality Forum (LHCQF) about their efforts to promote patient engagement in Louisiana. They’ve taken a unique approach to encouraging the use of health IT and getting patients engaged in their healthcare and so we wanted to share their lessons and experience with the rest of the world.
In our conversation we talk about what is patient engagement, the importance of having providers ready for patients that want to engage, different approaches to promoting patient engagement statewide, the proliferation of portals and the challenge that provides, and the value of incorporating patients into all of your efforts through a patient advisory board. If these topics interest you, then you’ll enjoy this chat with Jamie Martin and Linda Morgan.
Unfortunately, we had a little tech issue half way through our chat, so you only get the first 30 minutes above, but there’s plenty of meat in that 30 minutes. Luckily that was the majority of the chat, but I’m sure we’ll have Linda and Jamie back again to talk to us about their ongoing efforts and other things like the risque ad option they considered using but didn’t. Of course, their bosses might be glad that part got cut off. Either way, it’s great seeing people so passionate about improving healthcare in their state.
Sometimes it takes 2 magicians to explain something so that America understands an important health issue (Yes, that sentence doesn’t feel right, but check out the video anyway). In this case, it’s Penn and Teller explaining why vaccinations are so valuable and every child/person should get them. (Note: There’s a bit of vulgar language)
The power of a well done video is amazing (See also this doctor who raps). At the NAB conference this week I heard someone talking about virtual reality and they made this incredible point. A producer creating a video on a 2D screen can make you want to watch the video. The point being that it’s the content that matters much more than the screen. Sure, a nice big screen or virtual reality is great, but it’s the content that really matters. We’re going to learn a lot about this as more and more healthcare videos are created.
UPDATE: In case you missed the live video interview, you can watch the full video recording embedded below:
This post is sponsored by Samsung Business. All thoughts and opinions are my own.
For our next Healthcare Scene interview, we’ll be sitting down with David Rhew, M.D., Chief Medical Officer and Head of Healthcare and Fitness at Samsung on Friday, February 26, 2016 at 4 PM ET (1 PM PT). With HIMSS 2016 just around the corner, we’ll have a lot to talk about as far as what we expect to hear and see at HIMSS. No doubt we’ll be talking about why a company that’s largely been known as a consumer company is having such a big presence at HIMSS. We’ll be sure to talk about the connected hospital, BYOD, healthcare security, Internet of Things (IoT), wearable technologies and much more.
You can join my live conversation with David Rhew, M.D. and even add your own comments to the discussion or ask Dr. Rhew questions. All you need to do to watch live is visit this blog post on Friday, February 26, 2016 at 4 PM ET (1 PM PT) and watch the video embed at the bottom of the post or you can subscribe to the blab directly. We’re hoping to include as many people in the conversation as possible. The discussion will be recorded as well and available on this post after the interview.
As we usually do with these interviews, we’ll be doing a more formal interview with Dr. Rhew for the first ~30 minutes of this conversation. Then, we’ll open up the floor for others to ask questions or join us on camera. Each year I’ve seen Samsung’s presence in healthcare grow, so I’m excited to hear from Dr. Rhew about the Samsung perspective on healthcare IT and the HIMSS Annual Conference.
UPDATE: You can see the recorded video of this discussion in the YouTube video embedded below:
Chuck Webster, MD, or as most people know him, @wareflo, is famous for always talking about healthcare workflow. You can talk about EHR and he’ll bring up workflow. You can talk about population health and he’ll discuss the workflow aspects of it. You can talk about buying a cheeseburger at McDonalds and he’ll talk about workflow. You can talk about your tweeting strategy and he’ll talk about workflow. He should really consider changing his name to Mr. Workflow.
One thing I’ve always found interesting is that each year Chuck goes through the list of HIMSS exhibitors (yes, all ~1300 of them…he’s insane like that!) and identifies which ones are using workflow technology to solve the problems of healthcare. With that in mind, I thought a blab with Chuck and other HIMSS16 vendors who include some aspect of workflow in their solutions would be a great intro to #HIMSS16. So, on Wednesday, February 17, 2016 at Noon ET (9 AM PT), I’ll be sitting down with Charles Webster and some #HIMSS16 vendors that are interested in workflow.
You can join my live conversation with Chuck Webster and even add your own comments to the discussion or ask Chuck questions. All you need to do to watch live is visit this blog post on Wednesday, February 17, 2016 at Noon ET (9 AM PT) and watch the video embed at the bottom of the post or you can subscribe to the blab directly. We’re hoping to include as many people in the conversation as possible. The discussion will be recorded as well and available on this post after the interview.
If you’re a healthcare IT vendor that has a solution that helps with healthcare workflows, we’d love to have you join us on the blab (video, chat, or just viewing). If you want to hop on video, you’ll probably want to visit the blab directly. Otherwise, if you just want to watch us chat, the video below will go live on the day of the blab.
Maybe I’m just in a bit of a marketing mood with all my planning for the Health Care IT Marketing and PR Conference, but I really enjoyed a parody video from SRSsoft to the song “I’m Dreaming of a White Christmas.” Their version is called “We’re Dreaming of the SRS White Version.” Check it out embedded below:
Here’s a link to the webinars they mention in the video. The link also mentions their new version is going to have Smart Workflows™ amidst other product enhancements. However, they’re being kind of tight lipped about the updates.
Certainly this seems to just be the next version of the SRSsoft EHR, but I appreciated that they sent me a creative way of announcing the new release as opposed to a stale press release stating that they’re about to have a new release of their software. I like to reward that kind of creativity.
I guess we’ll have to wait until January to see if they can deliver on what the video promises.
As you can imagine, we’ll be digging into everything Direct Project (See CMS’ description of Direct Project for those not famliar with it). I’m excited to learn about ways Direct Project is starting to impact healthcare, but also to learn about the challenges it still faces and how they can be overcome. We’ll probably even dip into where Direct Project fits in with other projects like FHIR and EHR APIs getting all the attention.
You can watch our interview on Blab or in the embed below. We’ll be interviewing our panelists for the first 30-40 minutes of the blab and then we’ll open up to the audience for questions for the rest of the hour. We hope you can join us live. We’ll also share the recorded video after the event.