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Survey: Physician EHR Satisfaction and EHR Productivity

Posted on July 8, 2015 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Chip Hart from Pediatric EHR Solutions sent me the results of the Physicians’ Alliance of America EHR survey results. The chart that’s most interesting to me is this one that shows Productivity Levle with an EHR:
EHR Productivity Chart

If you look at this chart, it clearly illustrates that most doctors see EHR as damaging to their productivity level. No doubt, this chart has a strong connection with why many doctors dislike EHR. However, it’s worth also noting that this chart shows a doctors’ perceived productivity. Many times people think it’s more, but we aren’t great at actually measuring how much time it takes to do something. Plus, most doctors quickly write off the time they spent chasing down charts and other time savings that should also be associated with their productivity. Instead, they just focus on the time spent charting in paper against the time spent charting in an EHR. Unfortunately, there isn’t a really easy way to measure how the actual productivity level changed.

Regardless of whether EHR has really killed productivity level or not, perception is reality and so perception is very important. What’s even more interesting about this chart is that despite the perception that EHR hurts their productivity, 80% of those surveyed said they prefer electronic to paper. This figure seems at odds with the graph above.

I think this illustrates the reality of the future of EHR. It’s not going anywhere. Doctors aren’t leaving EHR to go back to paper. So, now we’re faced with the reality that we need to optimize our current EHR implementations so that they can be a productivity benefit to a practice in both perception and reality. Can we do that with meaningful use stage 3 continuing to kill EHR innovation?

Survey Takers Show No Love for EMRs

Posted on February 13, 2014 I Written By

As Social Marketing Director at Billian, Jennifer Dennard is responsible for the continuing development and implementation of the company's social media strategies for Billian's HealthDATA and Porter Research. She is a regular contributor to a number of healthcare blogs and currently manages social marketing channels for the Health IT Leadership Summit and Technology Association of Georgia’s Health Society. You can find her on Twitter @JennDennard.

Just in time for Valentine’s Day … in case it hasn’t crossed your device or desk, Modern Economics – a self-described web community for health professionals – recently released the results of a survey that attempted to gauge physicians’ satisfaction with EHRs. Of the nearly 1,000 folks polled, nearly 70% concluded their investment in EHRs had not been worth it. Other stats included:

  • 67% are dissatisfied with system functionality
  • 65% indicated systems resulted in financial losses
  • 45% indicated patient care is worse
  • 69% indicated care coordination has not improved
  • 73% of largest practices would not purchase current system

These numbers certainly reflect what many in the industry have been saying for the last few years, but I find the statistics related to care incredibly high. My friends over at reported that survey takers were “self-selected,” so I have to wonder if the entire field of respondents was skewed to the negative from the beginning.

I came across an interesting tweet exchange about the survey results:





I’m no expert, but I definitely think the horse has left the barn, and that if a more impartial survey were done, we’d find more providers satisfied with EHRs and their impact on patient care.

In Blue Button news, I came across several articles this week announcing that leading pharmacies and retailers have joined the Blue Button movement. According to, these organizations are “committing to work over the next year towards standardizing patient prescription information to fuel the growth of private-sector applications and services that can add value to this basic health information.”

It’s encouraging to see businesses like Walgreens and Kroger – two places I shop at –  pledge to bring more awareness of health data to their customers. Perhaps my next post will shed light on how these businesses will accomplish their Blue Button goals.