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The World is Going Remote and Mobile – Are You?

Posted on August 5, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Anthony Guerra has a great post on his blog Health System CIO called “Cutting the Line.” If you’ve never read Anthony’s blog posts, he’s a great story teller and that post is a great example. Take a second to go and read the whole post, we’ll be here when you get back.

For those too lazy to click over to Anthony’s blog, here’s an excerpt of the full story which highlights the shift to remote and mobile that he’s been seeing happening in society:

And it isn’t just Starbucks that has gotten into the business of cutting out the personal touch (which nobody really wants anyway — think banking). A few days after my Starbucks experience, I got an email from my gym notifying members that those sitting poolside no longer had to trek to the outdoor café to grab their lunch (and that line really stinks). Now, you could order right from your lounge chair and have your salad and smoothie delivered without missing a ray of sunshine.

Oh, and as if everyone suddenly got a “go-remote” memo at once, the next day I saw this signat one of my favorite burrito places. I guess everyone realizes their customers get no pleasure from waiting on lines. What do customers want? The product, the result — so why not have it ready, or deliver it straight to them?

The world, as we know, is going remote and mobile, and it’s going there fast.

We’ve all seen this happening in one way or another. Ironically, I went into Dominos and had this very same experienced. I’d ordered it all online. I walked in, told them my name and walked out. There was a bit of a rush that they had it waiting for me while I saw two poor saps sitting there waiting for their orders. If I didn’t have kids, I could have literally done that order with a simple voice command to Alexa. Although, I haven’t enabled that feature since I don’t want my kids ordering pizza at their whim.

What’s interesting is that there are very few experiences in healthcare that are like this. A few pharmacies have made it almost this easy to pickup a refill. That’s the closest we’ve come. Shouldn’t we be able to do more?

I think the answer is that we could and we should. I think the reason we aren’t is that we’ve overburdened our doctors and practices as a whole. Between meaningful use, ICD-10, ACOs, MACRA, etc etc etc, when have practices had time to work on innovative interactions with their patients. Doctors are running as fast as they can on the treadmill that is healthcare and now we’ve asked them to become data entry clerks while running on that treadmill. It takes a pretty special doctor to find the time to start thinking of and implementing consumer centric interactions with their patients.

I guess this is why I’m so torn by the current state of our healthcare system. There are so many opportunities to improve the experience for both patients and doctors. However, we’re all too burdened with minutia that there’s no room to innovate. The question I keep asking is when will we break free of the chains of bureaucracy and be able to implement these type of consumer focused innovations? At what point will some healthcare organizations break through the barrier and essentially make it a standard of care for which all others will have to follow? I look forward to that day.

EHR Blogger Attrition

Posted on May 12, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Someone at HIMSS asked me who the up and coming healthcare IT bloggers were in the industry. It was an interesting question. It’s not really sexy to start an EHR blog right now. The golden age of EHR blogging is over and I’m interested to know where EHR and healthcare IT blogging is going to go in the future. The good part is that the use of technology to improve healthcare is never going to go away. It may not be called EHR, but we’ll always be working with the latest technology that can make healthcare better.

As I look through the list of health IT and EHR bloggers on HITsphere, It’s really interesting to see how many bloggers have stopped blogging in the 8.5 years since I started.

Even more than dedicated health IT and EHR bloggers, we’ve seen a lot of company bloggers basically stop as well. For example, I miss seeing Evan Steele’s weekly posts on the EMR Straight Talk blog. Of course, he’s now moved on from the day to day of SRSsoft. I guess that’s a natural part of the cycle, but it’s too bad a company doesn’t continue on with the blog. (UPDATE: After Evan Steele posted a transition post and the people at SRSsoft have taken up and continued with regular blog posts from the new CEO and also many of their staff. I love when there’s a culture of blogging at a company. Nice work SRSsoft) Not that keeping a blog with fresh content is easy. It’s not.

There are still quite a few bloggers that started blogging about the same time as me and are still doing their thing. A few that come to mind include: Neil Versel, HIStalk, Healthcare IT Guy, Lab Soft News, and Christina’s Considerations.

That’s not to say that there aren’t still some great health IT blogs out there. There are still quite a few good ones, but not many new ones. Knowing that I’ll anger some people I don’t list (feel free to mention your blog in the comments and I’ll see about doing a future post with ones not listed here) here are a few of the ones I think do great work: Manage My Practice, Health System CIO, Chilmark Research, and HITECH Answers.

I just remembered this CDW list of Top 50 health IT blogs. It has some other good ones as well. Although, I might be bias since 8 of the 50 are part of Healthcare Scene. I’d love to hear what other blogs you read or places you go for great content.