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What’s It Take to Be a Great Thought Leader – #HITsm Summary

Posted on January 26, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

At last Friday’s #HITsm Chat, we had a lively discussion hosted by Juliana Ruiz from Bryte Box Consulting (@BryteBox) where we talked about Healthcare IT Influencers and Thought Leaders. If you missed the chat, you can read the whole transcript here.

I thought the first question summarized the chat really well as it talked about the key attributes of a thought leader.

Greg Meyer started the chat off nicely with this observation:


Greg was spot on with his comparison to a minion. We want to listen to someone who says something interesting and thoughtful and not just someone who spits out content like a robot.

His comment about thought leaders not being afraid to make mistakes drew some interesting discussion with some agreeing that mistakes are part of thought leadership, but others saying that social media and other things hold it against many leaders who make mistakes. Although, most agreed that mistakes were ok because it was part of growth.

I did argue that it really depends how the thought leader treats mistakes. Humility matters a lot when you make mistakes:

The concept of humility seemed to be an important concept for thought leaders as was illustrated by these tweets from Greg and @hospitalEHR:

Steve Sisko and @WHAMGlobal also chimed in on the importance of thought leaders to be consistent and have a clear voice and style.

Our host wrapped up the discussion of what makes a great thought leader with this insight:

I love these principles, because they apply to individuals and organizations. They apply online and offline. They apply in your work life and your personal life. There are so many opportunities for us to be thought leaders. By doing so we can impact a lot of people for good and help a lot of people. There’s nothing better in life than doing something that helps someone else.

Be sure to join us at next week’s #HITsm chat hosted by Bill Esslinger (@billesslinger) from @FogoDataCenters on the topic of “Key Components of Health IT Strategy and Disaster Recovery“.

MACRA and CMS – A #HITsm Chat Summary and Commentary

Posted on January 12, 2017 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Note: Join us Friday at Noon ET (9 AM PT) for the latest #HITsm chat.

We had a really unique opportunity to have the Acting Administrator of CMS, Andy Slavitt, join us as host of the #HITsm Twitter chat. His participation in the Twitter chat was a good illustration of how he led things during his time at CMS. We’ll see how things play out with this new administration, but I can personally say that I’m going to miss Andy Slavitt at CMS. He’s brought a fresh engagement from CMS that I hope will continue with his replacement and will continue with the other employees at CMS.

In the #HITsm chat that Andy hosted, we had a wide ranging discussion about MACRA and CMS. The chat was extremely active, so if you missed it live, be sure to read through the whole #HITsm transcript.

Here we’ll just highlight a few of the tweets that we found interesting and add a bit of commentary as well.


I really think this isn’t lip service, but is the culture of many at CMS now. That’s a huge win. There’s still a lot of work to be done and we need more voices willing to talk with CMS so that they hear the right messages, but it’s been a huge step forward.


I think many might think this was the tweet of the chat. There are a lot of pressures in healthcare that are shocking.


I loved this tweet. Many in government aren’t open to changes, but I think many on social media just spout complaints without a plan that will be better than what’s happening today.


All about the patients!


Seriously. If you’re on Twitter and care about healthcare, then you should be following Aisling. And do it for much more than on point emoji sharing.


My feeling is the Advanced APM participants are going to be the happiest group that participates in MACRA. There are good incentives and in many cases they get them for things they were already planning to do.
Read more..

Online Reputation Management: Trending Topic or Industry Shift?

Posted on December 20, 2016 I Written By

The following is a guest blog post by Erica Johansen (@thegr8chalupa).

It seems that in healthcare this year online reputation management has taken center stage in conversations as consumers have a larger voice in the healthcare purchasing experience. Reviews, in particular, provide an interesting intersection point between social media technology and healthcare service. It is no surprise that there is pervasive, and exciting, conversation around this topic across the industry at conferences and online.

During the #HITsm chat on Friday, we had an excellent conversation about the value of online reputation management by physicians and other healthcare providers, and what lessons could be learned from one managing their own reputation online. During our chat, we asked the #HITsm community (as patients) about their behavior leaving and reading reviews as a part of their care selection process, as well as the role that social technology plays today in the patient experience. There were some exceptional insights during our conversation:

1. Should providers be interested in their online reputation? Does it matter? There was a resounding “yes” among attendees that attention should be given to a practice’s online brand.

2. As a patient, have you ever read a review after being referred to, or before selecting, a new physician? Perhaps unsuprisingly, most attendees supported trends in consumer behavior by reading reviews of physicians online.

3. Have you ever written an online review for a healthcare experience? If so, was it generally positive or negative? Suprisingly, the perspective of our attendees suggested that the consumption of reviews was more common than the creation of them. Most folks just won’t review unless they felt compelled by an experience that surpassed,or fell too short, of expectations.

4. Is there an expectation that providers (individual and/or organizational) respond to social media engagements by patients? Our attendees chimed in that maybe it isn’t so much that there is an expectation, but it could signifantly help a negative review or solidify a positive one.

5. What would a healthcare provider who is exceptional at managing their online reputation look like? Examples? Stellar examples shared illustrated folks that have harnessed the power of social media to augment their patient expierence and brand. For example:

Bonus. What lessons could be learned from managing your personal online reputation that could guide provider reputation management? This question took a different turn than I initially anticipated, however, for the better. Many insights shared included mentions to social platforms and meeting the patients where they are. There is so much opportunity for the next phase of healthcare social media as platforms begin to cater more to feature requests and uses based on consumer trends. (One great example of this is the Buy/Sell feature added to Facebook Groups.)

Additional thoughts? There were some flavorful insights shared during the chat that are worth an honorable mention. Enjoy these as “food for thought” until our next #HITsm chat!

I’d like to say a big “thank you” to all who participated in the last #HITsm chat (and are catching up after the fact)! You can view a recap of these tweets and the entire conversation here.

#HITsm will take a break for the next two weeks over the holidays, but we will resume in 2017 on Friday, January 6th with a headlining host Andy Slavitt (@ASlavitt) and the @CMSGov team (@AislingMcDL, @JessPKahn, @AndreyOstrovsky, @N_Brennan, @LisaBari, and @ThomasNOV).

#HITsm Origin Story

Posted on December 14, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

For those who aren’t familiar with the #HITsm hashtag on Twitter, it’s an extraordinary community of people that are passionate about healthcare IT. At the center of the #HITsm community is the weekly #HITsm Twitter chat which has happened every Friday for the past 6 years at Noon ET (9 AM PT). During the week, the #HITsm chat is still extremely active as those in the community share ideas, concepts, and have discussions about healthcare IT.

I did a quick report on Symplur for the #HITsm hashtag and it’s had over 4000 participants sharing 21,577 tweets and generating 154,799,908 impressions in just the last 3 months. Needless to say, it’s a vibrant and passionate community that’s focused on the challenges, problems, and opportunities in healthcare IT. It’s also been an extraordinary way to connect with other people passionate about the impact of technology on healthcare.

Over the past 6 years, Corepoint Health on their Health Standards blog (Use to be known as the HL7 Standards) has been the host of the #HITsm chat and community. However, starting this month, Healthcare Scene has taken over responsibility as host for the #HITsm chat. It’s an extraordinary opportunity and a challenging responsibility to continue the legacy of such an important community.

What many people that are newer to the #HITsm community probably don’t realize is that the #HITsm chat was the genius of Erica Johansen (Better known as @thegr8chalupa). While working at Corepoint Health, she had the great idea to create this healthcare IT community on Twitter. About 6 months later, Chad Johnson (@ochotex) took over the reigns and ran the #HITsm chat with help from a number of other people.

It’s too bad that so many new #HITsm members weren’t familiar with Erica and the great work she did cultivating the initial community. She brought a special energy to the community which is typified by the hashtag on her Twitter profile #alwaysbesparkly. I knew when we took over the #HITsm chat that I had to find a way to bring a little bit of Erica’s sparkle back to the community.

With that in mind, this week Erica will be hosting our weekly #HITsm chat on the topic of reputation management. Plus, she’ll be working with us to coordinate and facilitate hosts and topics as part of our team of #HITsm curators.

Healthcare Scene was also lucky enough to spend some time with Erica when she was attending a conference in Las Vegas. We capitalized on this opportunity by doing a video with Erica about the origins of #HITsm and where she’d like to see the #HITsm community go in the future. If you’ve enjoyed the #HITsm community or are new to #HITsm, you’ll enjoy this video interview with Erica:

Thank you Erica for creating this wonderful community and sharing the #HITsm story. We look forward to working with you to grow the #HITsm community going forward!

If you want to learn more, join the #HITsm Twitter chat every Friday.

Awesome #HIT99 Profile Site

Posted on August 31, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Communities are amazing and that’s especially true of the healthcare social media community. For those who didn’t see it, we recently held the #HIT99 to recognize and thank those people who’ve been active in the healthcare social media community. You can see the official #HIT99 rankings listed here along with a number of other lists to help you find some interesting healthcare people on social media.

Steve Sisko (@shimcode) did all the massive work associated with collecting the nominations for the #HIT99 and he published the raw data for anyone to use. We both hoped that people would use that data to do cool things for the community. Luckily Don Lee (@dflee30) did just that when he created the #HIT99 List site. Here’s a description of how the #HIT99 site came to be:

A few weeks ago on the #HITSM chat a bunch of people were talking about how it would be nice to have a central blog site for the HIT99 list. I suggested a relatively easy way to do it. Rather than being the “here’s how we should do this” guy who then does nothing, I went ahead and built it. My goal is to provide an MVP that solves just the original problem – create a central place for the HIT99ers to tell us some more about what they do and more importantly, why they do it.

I love what he’s started, because it’s always fun to learn something more about the people behind the list. He’s started collecting people’s profiles (including mine) and he has details for how to update your profile if you’re on the list and haven’t sent over your info yet. Let’s all support Don and get our profiles updated.

FHIR is on Fire

Posted on December 5, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Ever since the announcement yesterday about Project Argonaut, FHIR has been getting some widespread coverage. Although, even before this important announcement, I was hearing a lot of people talk really optimistically about the potential of FHIR for healthcare. However, with Project Argonaut, you get all of these big name organizations on board as well:

  • athenahealth
  • Beth Israel Deaconess Medical Center
  • Cerner
  • Epic
  • Intermountain Healthcare
  • Mayo Clinic
  • MEDITECH
  • McKesson
  • Partners HealthCare System
  • SMART at the Boston Children’s Hospital Informatics Program
  • The Advisory Board Company

That’s quite a list of powerhouses that are investing money behind FHIR. I’m excited that the majority of major hospital EHR are represented in that list. Although, I do wonder if this is a lot of the same people who ruined CCDA. Let’s hope I’m wrong and they learned their lesson.

FHIR was also the topic of today’s #HITsm chat. Here are some of the tweets from the chat that caught my eye.


How’s that for optimism about the future of FHIR? Keith is deep in the trenches of health IT standards so he’s got a very informed opinion on what’s happening.


A very good sign since everyone I talk to seems to hate CCDA. They say that it’s bloated and really not usable.


I agree with Donald. The real question I have is whether FHIR will get us open APIs to the data we want. I need to investigate more to know the answer to that question.


I generally think this is true also, but not if it is a limited set of data. If you limit the data and don’t provide write back function, then there’s a real limit on what you can do with that data. Of course, you can start with some functionality and then build from there.


I’m still early on in my understanding of FHIR. I’m doing a whole series of posts on EMR and HIPAA around interoperability and the challenges associated with interoperability. You can be sure that FHIR will be a major part of my research and discussion. The above links look like a good place to start.

Please add your thoughts on FHIR in the comments as well.

Meaningful Use #HITsm Twitter Chat

Posted on October 17, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I had the honor today to host the #HITsm Twitter chat. For those not familiar with the #HITsm chat, you just join every Friday at Noon ET and watch the tweets that are sent using the #HITsm hashtag. There are usually 4-5 questions that are discussed over the hour chat. Since I was the host, I created the questions this week. I chose to focus the chat on the latest happenings with meaningful use. The transcript of the chat is found here.

I just took a look at the stats for the chat on Symplur and saw that the chat had 68 participants that sent out 474 tweets which had 3,196,079 impressions. You have to be a little careful looking at impressions since that’s potential impressions, but it’s still interesting to consider the possible reach of a chat.

There were some really interesting tweets during the chat, so here are the questions and a few (ok, more than a few since I got carried away) of my favorite tweets: Read more..

#20HIT Comments on Health IT by HL7 Standards

Posted on September 16, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Many of you know that I’m extremely active on social media (see @techguy and @ehrandhit to start). I love the way it can connect people. It’s so powerful. One of the companies that’s done an amazing job with social media for their company is Corepoint Health and their HL7 Standards blog. The blog is most notable for being the home and birthplace of the #HITsm chat. If you haven’t participated in an #HITsm chat, then you’re missing out. Lots of great health IT discussions every Friday.

Along with being the home of the #HITsm chat, the HL7 Standards blog is a great place to find blog posts from voices throughout the #HITsm community. Plus, they recently started doing a series of “20 Questions for Health IT” with responses from a variety of health IT professional. Check out an example tweet and question that was answered by Mandi Bishop (better known as @MandiBPro):

I love the work their doing and I love hearing perspectives from across the industry. I’m going to think about ways I can do something like they’re doing to bring and amplify more of the interesting voices in healthcare IT. Nice work HL7 Standards.

4 Healthcare IT Blogs

Posted on July 8, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I’ve been having some fun highlighting some of my fellow health IT blogging colleagues (see 5 Health IT bloggers I highlighted previously). What’s been kind of sad about the experience is that so many health IT bloggers have stopped blogging. I started bookmarking the various EHR and health IT bloggers that I came across a few years back. As I’ve been going back through that list, it’s been really amazing how many stopped or even removed their blog completely.

Even so, there are still quite a few healthcare IT bloggers that are writing some great content. Here’s a look at 4 more health IT bloggers that I find interesting.

Venture Valkyrie – This blog is written by Lisa Suennen, but I have to admit that I didn’t even know that was her real name. I’ve just always seen her as Venture Valkyrie. With an awesome name like that, I’m not sure why she’d ever use the name Lisa. Anyway, Venture Valkyrie is a venture capital investor and healthcare industry consultant. She brings a lot of interesting perspective and insight into healthcare, investing, innovation, entrepreneurship and the role of women in all of these.

Dr. Mike Sevilla – Dr. Sevilla originally started his social media efforts as The Doctor Anonymous, before he came out from behind the cover of anonymity to share his thoughts on medicine, social media and life. Dr. Sevilla is a family practice doctor who’s been involved in social media since 2005. He’s tried to stop blogging and other social media and he can’t stay away. That’s just my kind of blogger.

HL7 Standards – This blog is run by the Corepoint Health team and is also home to the #HITsm Twitter chat topics. While Corepoint Health manages the blog, they do a good job connecting with outside experts (many they probably find through their hosting the #HITsm chat) to cover interesting topics on the blog. In fact, if i didn’t tell you the blog was run by Corepoint Health, you’d probably not even know it. I love that they’ve taken the thought leadership and relationship approach to blog marketing.

Schwartz MSL Blog – This isn’t a purely health IT blog, but it covers a lot of healthcare IT topics since many of Schwartz’s clients are healthcare IT companies. Along with covering their experience working in healthcare IT, they also offer some interesting insights into the PR, marketing and social media worlds that I’m sure many readers will find interesting and useful.

Healthcare IT Innovation – #HITsm Chat Topics

Posted on April 10, 2014 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I’m excited to be hosting this week’s #HITsm chat. For those not familiar with it, every Friday at Noon EST we all follow the #HITsm tag on Twitter and participate in a Twitter chat covering 4-5 questions. If you want to participate you can just watch, or chime in with your own thoughts and questions. To do so, just add the #HITsm tag to your tweets. I’m the host this week and so I chose the topic and questions.

I’ve had healthcare IT innovation on my mind a lot lately, and so I thought it would make for an interesting topic. It might be worth reading my first LinkedIn post called “Why We Should be Optimistic in Healthcare.” In that post I outline why I think there’s a lot of innovation in healthcare that’s about to happen and that’s why I’m so optimistic.

I hope you’ll join me and a few hundred others on Twitter for the #HITsm chat. Here are the topics we’ll be discussing. Feel free to start the discussion early in the comments.

Topic 1: Can innovation happen within the current healthcare beauracracy or will innovation have to replace our current model?

Topic 2: What’s the most innovative thing you’ve seen in healthcare IT in the last 6 months?

Topic 3: What type of results will we see from the tricorder Xprize? Does innovation come from contests like this?

Topic 4: If you had a million dollars you had to invest in health IT, where or how would you invest it?

Topic 5: Think 5-10 years out, what will be the most exciting innovation in healthcare?