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ICD-10 Survey Results: ICD-10 Business Areas of Concern

Posted on June 4, 2015 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Pretty regularly, NueMD does a survey of medical practices that produces some great insights into the small practice world. This year they decided to survey medical practices about ICD-10. They’ve posted the ICD-10 survey results for those interested in really diving into the detailed survey results. They had a total of 1000 responses from primarily small and medium-sized medical practices. That sample size always gives me a little more trust in the survey.

As I looked through their ICD-10 survey results, this is the chart that really stood out to me:
ICD-10 Business Areas of Concern
The thing that attracted me to this chart first is that it highlights a number of areas where a medical practice might be concerned when it comes to ICD-10 readiness. Are you doing the right ICD-10 training and education? Have you done payer testing? Have you budgeted in any software upgrade costs that may be required to meet ICD-10? How about claims processing? Are you ready? Will you be ready by the ICD-10 deadline? These are all good questions that every organization should be asking themselves as we move towards Oct 1 (ICD-10 implementation date for those following along at home).

The second reason I love this chart is that it shows you where organizations are most concerned. I was not surprised to see that many are really afraid of how claims processing is going to go during the transition to ICD-10. What are you and your organization doing to prepare for this? It’s going to be a really big deal for many organizations and could cause them massive cash flow issues if things go bad.

The second highest was Training and Education. This is an extremely challenging one for small practices in particular. Plus, the timing is hard as well. If you train them too early, they’ll forget it come Oct 1st. If you wait to long to do the ICD-10 training, then you might not have time to train everyone that needs to be ready. I’ve seen most organizations training earlier and then doing short refresher courses or content as they get closer.

I’m planning to do another ICD-10 post soon to talk about predictions on whether ICD-10 will go forward or not. So, watch for that in the future. However, I think organizations that aren’t acting as if it’s going forward are playing a game of Russian roulette. They’re certainly braver than I’d be if I were running a healthcare organization.

Study: ICD-10 Could Slam Operations

Posted on September 11, 2012 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies. Contact her at @ziegerhealth on Twitter or visit her site at Zieger Healthcare.

We all know physicians are dreading the ICD-10 deadline. Who wouldn’t be a bit blue around the gills if they had to switch from a system with 17,000 codes to one with about 141,000 codes? Now, a study by practice management vendor Nuesoft has given us some specifics as to just what worries them.

Nuesoft surveyed 480 physicians, administrators, office managers and billers in their survey, “Attitudes Toward the Transition to ICD-10 and ANSI-5010.”  All told, they found that 96 percent of respondents were concerned about the transition, with 60 percent reporting that they were “highly” or “significantly” concerned.

As the Nuesoft chart below details, physicians are a bit freaked out over impact of ICD-10. As the chart below indicates, roughly one-third of the physicians questioned were “highly concerned” about the impact of the ICD-10 transition, and another 20-odd percent were “significantly concerned.”

Thirty percent of physicians expect that the ICD-10 transition will affect their operations very negatively, and 45 percent “somewhat negatively.”   The results were more or less the same for the other categories, which included finances, staff state of mind and personal state of mind (physician).

Thanks to Nuesoft for delving further into the headache that will dominate medical practice for years to come. Now, though, Nuesoft, how about a follow up? What I’d love to know, personally, is what differentiates those doctors who weren’t worried from those that are.  That could prove to be an eye-opener. Maybe we have something to learn from them?

P.S.  Now, as a treat for those who made it to the bottom of this piece, here’s Nuesoft’s hip hop video on the subject: