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E-Patient Update: The Joy Of Health Data Synchronization

Posted on October 7, 2016 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies. Contact her at @ziegerhealth on Twitter or visit her site at Zieger Healthcare.

Today, I realized that I’m a lucky girl. So lucky, in fact, that I get to have most of my health data accessible through one interface. No, I can’t access all of the data through a single interface — if that were true I’d be extraordinarily fortunate — but for day-to-day purposes I’m pretty close.

How does this happen, you ask? Well, actually it’s something fairly simple in principle, but powerful in action. I’ve fallen into a network.

I have been seen, now, by three physicians’ offices which are part of Privia Medical Group. Privia is a multi-specialty network of physicians who use the practice management and population tools provided by parent company Privia Health.

Because she’s part of the multi-specialty network, my primary care physician was able to refer me to two other specialists in the group with confidence and ease. But because she is part of a network of independent practices, rather than a group of employed physicians, I feel confident that she’s not unduly pressured to refer to these other providers. (I am definitely not a fan of staff model HMOs like Kaiser, which give you far too little choice of physicians and far too few means of recourse if you don’t like your provider.)

Just as importantly, at least to an e-patient geek like myself, I’ve learned that all Privia Medical Group specialists work with the same athenahealth portal. So when I log in to read the notes for one visit, I get to review the others as well, through a single sign-in.

Because members of Privia work with the same portal, I get the (sadly) unusual pleasure of looking at past and future appointments for multiple specialists as well as primary care on a single page.

Meanwhile, and this is of course critical, the provider I saw this morning had all the key details he needed about previous care, including an updated medication list, via a shared EMR. It always amazes me how hard it seems to be to give providers access to important details like this, but as readers know it’s still unusual independent offices share information fluidly.

While this is mostly good news story, it’s bit of a downer too, because it shouldn’t be such a treat to have your doctors share your information. Still, the fact remains that this is a high level of data sharing performance. The Privia set-up is a sure-as-shootin’ cure for my recent case of hyperportalotus, a nasty condition in which patients are beset with multiple incompatible portals by their providers.

Now, I still have to deal with two other portals (both instances of Epic MyChart) if I want to review my hospital care notes. But if I can be view all of my outpatient encounters with PCPs and specialists AND be reminded of routine care I might need (such as a flu shot), schedule and reschedule with my providers and pay any remaining bills I’m pretty darned happy.

A New Look at Plan of Care and Patient Instructions

Posted on October 30, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

If you don’t know Jess Jacobs, she’s a passionate patient advocate that use to work for the federal government. Although, she might be best known for her tweets from the hospital. If you scroll back through her Twitter feed, I’m sure you’ll find them.

Today Jess offered up this tweet to reframe our discussion on plans of care and patient instructions:

I’m sure that most doctors will mock these instructions, but it definitely illustrates a very different relationship between doctor and patient. How many doctors go to this extent to make sure that their patients are well? I’m sure many of them are asking “I’d love to go that deep with patients, but how do I get paid for it?”

I’ve regularly argued that we need deeper interactions with a healthcare professional if we want to be truly healthy and not just continue to treat the sicknesses we have. However, I don’t think these interactions will happen with a doctor. This type of relationship needs someone that’s more social worker than doctor.

Where will all this go? I’m not sure, but seeing these patient instructions sure caused me to rethink the doctor-patient relationship.