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Healthcare Standards Groups – Ala Dilbert

Posted on August 17, 2011 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

My apologies to all those who work on healthcare standards groups, but I just couldn’t help but share this Dilbert cartoon on standards groups. The laughs aren’t because standards aren’t necessary. The laughs aren’t because standards aren’t extremely important to healthcare. The laugh is because work on a standards group is so hard and far too many of them end up without a standard. At least a standard that’s adopted and if it’s not a adopted, it’s not really a standard in my book.

EHRs Get the Celebrity Treatment

Posted on I Written By

As Social Marketing Director at Billian, Jennifer Dennard is responsible for the continuing development and implementation of the company's social media strategies for Billian's HealthDATA and Porter Research. She is a regular contributor to a number of healthcare blogs and currently manages social marketing channels for the Health IT Leadership Summit and Technology Association of Georgia’s Health Society. You can find her on Twitter @JennDennard.

Earlier this Summer, I came across news that Greenway Medical Technologies – a developer of electronic health records (EHRs) and practice management and interoperability healthcare IT solutions located just outside of Atlanta – had taken to endorsing pro golfer Jason Dufner. It came as no surprise to me that a healthcare IT company was seeking to increase its profile among the general public. There has been a noticeable shift in increasing the public’s awareness of the impact of healthcare IT solutions on the patient care they will one day inevitably receive. It’s been a smart move on the part of providers and vendors alike to acquaint people with the technology that our government has spent so much time and energy on promoting. I was surprised, however, that Greenway Medical had chosen the celebrity endorsement route. (Golf wasn’t surprising, though. Greenway Medical’s CEO goes by the name of Tee Green.) How much increased visibility, not to mention interest, could a spokesperson bring while swinging a club on the fairway?

His first sponsorship outing at the British Open garnered little fanfare, as Dufner didn’t advance very far. Greenway Medical’s luck changed, however, as Dufner’s skill – and Tiger Woods’ ultimate absence – led him to place second at the PGA Championship last week. Held in Atlanta, the event offered a good excuse for my some of my colleagues at Billian’s HealthDATA, Porter Research and to take a field trip to the Atlanta Athletic Club, where I suspect much of the local healthcare industry put in appearances over the tournament’s several days.

I’d have to agree with the Steve Campbell at, who offered congratulations to Dufner in a recent post “for a wonderful performance at the PGA and to whoever at Greenway made the decision to sponsor Mr. Dufner. The return on investment for that sponsorship just turned very positive.”

I’d also have to agree with one of the post’s commentators that “[r]egardless of his finish, Dufner and Greenway’s [credibility] rocketed this weekend with all of the primetime PGA coverage. Hours of it. And both Dufner and Greenway are classy and humble, in victory and defeat. Bottom line: EHR industry was another winner this weekend simply based on these associations.”

Perhaps Greg Fulton, Public and Media Relations Manager at Greenway Medical, puts it best: “Our main motivation was we felt it was time to continue to bring recognition to the entire health IT industry, now that initiatives like meaningful use are proving to be successful, and we have industry partners who have had good experiences being involved with the PGA TOUR.

“With Jason, we felt like we were partnering with a person first, a golfer second. He really does believe in the goals of innovative and sustainable care coordination that EHRs and healthcare IT can bring. He set up a foundation in his home state of Alabama following the tornado damage there to help people needing ongoing health services, for example.”

When I asked if Greenway Medical would consider entering into other celebrity endorsement deals sometime in the near future, Fulton explained the company’s celebrity strategy a bit further: “At HIMSS10 [in Atlanta], we did have Atlanta radio station deejay Melissa Carter, then of Q100, speak at a Greenway reception to her definite need for EHR data exchange and automated referrals, because she is a kidney transplant patient who needs that constant care coordination. And that’s what would make sense for what type, you ask, of celebrity or sports partnerships to undertake – ones that have a foundation in or can bring industry recognition and tell the story of the advancement of healthcare.”

Is it any wonder that Greenway Medical just announced its customers have secured more than $1 million in Meaningful Use incentives? How many more providers – many of whom are, it’s safe to say, avid golfers – are now aware of the company and will soon look into its products?

I’ll be interested to see what sort of healthcare IT celebrity endorsement pops up next, and where. NASCAR seems a likely candidate. I wonder if Danica Patrick has a coordinated care story to tell?

iPad Hesitation — Me?!

Posted on I Written By

Dr. West is an endocrinologist in private practice in Washington, DC. He completed fellowship training in Endocrinology and Metabolism at the Johns Hopkins University School of Medicine. Dr. West opened The Washington Endocrine Clinic, PLLC in 2009. He can be contacted at

A tragedy happened on Monday night when I journeyed to a local Apple store.  After psyching myself up to put my blogging fortune to good use by buying myself a brand spanking new iPad, I metro’d to the mall.  With excitement and anticipation, I figured I would put it to the best of use by being able to blog anywhere, anytime, at a moment’s notice.  The universe of EMR and EHR ideas would flow onto the Happy EMR Doctor’s blog at a dizzying pace, and the latest and greatest revelations would form more quickly than ever before.

But when I arrived at my final destination, I noted two things.  First, the store was a madhouse, and the wait time to begin speaking with a salesperson promised to be at least 20 minutes.  I don’t know if any of you out there have had any similar experiences, but our Apple store has gotten extremely busy lately.  Too bad I sold my stock back in 2002, before the boom.

As I suddenly wished I had just shopped online, I also saw that the iPads on display were SO TINY!  After seeing several patients of mine working on their iPads as I greeted them at their visits, the little bundles of sweet joy seemed to take on monolithic size (or maybe in retrospect it was just my overzealous enthusiasm).  Did the fluorescently-T shirted Apple employees bring out the midget pads?  Dismayed and conflicted was I.

Me, dismayed by an Apple product?  How could this happen?  After finally pulling myself together enough to play around with two of the little guys, still, I couldn’t help myself from looking around inquisitively for the table with the real iPads.

Unfortunately my search was in vain.  I cried that night on the train home.  Alas, for now, I guess it’s back to the drawing board and soldiering on to dream about other uses for that sweet blogger dough.  Maybe I just need more time.

Dr. West is an endocrinologist in private practice in Washington, DC.  He completed fellowship training in Endocrinology and Metabolism at the Johns Hopkins University School of Medicine. Dr. West opened The Washington Endocrine Clinic, PLLC, as a solo practice in 2009.  He can be reached at