As more doctors deploy electronic medical record (EMR) systems in their practices, some physicians have reported difficulty balancing bedside manner with inputting information into their EMRs. With a recent report stating that nearly 70% of U.S. primary care physicians now use electronic medical records, this discussion will be a hot topic moving forward. A key question is: What’s the best strategy for balancing EMR use and physician/patient interactions?
Denise Amrich wrote on ZDNet Health in July about the Kaiser Permanente method for EHR etiquette. Called LEVEL, the method advocates:
-Letting the patient look on;
-Eye contact;
-Valuing the computer;
-Explaining what you’re doing; and
-Logging off.
Undoubtedly, some physicians have developed their own best practices for EHR etiquette. Software Advice is currently hosting a survey to analyze how EMR systems have impacted physician/patient interactions, and what physicians have done to effectively use the technology in their practices. The survey is only a few questions, and should take only a couple of minutes to complete.
The Software Advice blog is hosting the Patient Interactions with EMR/EHR Use survey. Data will be collected over the next few months, and a final report and analysis will be shared on the Software Advice blog after the survey has closed.
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