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How Many Doctors Does It Take To Doom An EMR Installation?

Posted on June 20, 2011 I Written By

Katherine Rourke is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.

Q: How many doctors does it take to doom an EMR installation?  A: Only one, even if everyone else wants to change.

OK, maybe that’s too harsh, but it does bring home a key point. When you’re trying to build support for your EMR launch, you’re probably best advised to root out potential naysayers and empower them to the dickens rather than trotting out your cheerleader (whoops, EHR champion) and having them make inspiring speeches.

I was thinking about this the other day at a local professional gathering, when one of the speakers made a remark that stayed with me.  A vendor executive, whose candor impressed the heck out of me, said the following: “You may not find any champions to drive your EHR installation, but you’ll always get at least one cynic.”

Amen, sister. It’s just human nature. No matter how bright and sparkly your software installation is, you’ll always have someone who just doesn’t like it and roots for it to fail. Unfortunately, if your application is an EMR, that someone may be a physician, who could — depending on their professional and social clout — talk your project into the ground.

Sadly, it’s often the people who know the least about something new that give it the worst rap, and my sense is that EMR projects are no different.

Beware the physician that hangs on the sidelines, slips away early during training sessions and doesn’t ask many questions. You may be more worried about the doctors that complain loudly, and heaven knows you should address their concerns, but sometimes the clinicians who quietly opt out are just as damaging to EHR user morale.

So, at the risk of being a real pain, I invite you to consider this: does your organization face internal dissent from clinicians who haven’t been given the attention they deserve? Are you taking silence for support?  And most importantly, do you have a strategy for making your cynics happy?

HP Launches EHReady for Healthcare IT Market

Posted on July 19, 2010 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I got an email announcing the new HP EHR initiative called EHReady. I was really interested to hear what HP was working on in the EMR industry since DELL’s has a number of EMR initiatives. In order to learn more, I did an email interview about EHReady with Chris Mertens, HP’s vice president of healthcare business.

Why would a practice want to use this HP solution?  What makes it more than just a nice marketing program?

Our new EHReady program is a comprehensive solution that helps hospitals engage with their physicians and help them transition to a complete EHR solution. We works very closely with its enterprise clients and know how tough it can be for physicians to adopt new technology. As the HITECH act was being developed, we began forming this program which they believe will make it much easier for hospitals to extend their technology solutions out to their affiliated physicians.

As the largest computer manufacturer in the world, we offer the full range of products and solutions to meet the needs of hospitals and their physicians: mobile systems, desktops, printing solutions, servers, storage, and even peripherals like mobile carts and biometric devices.

Will this program focus more on hospital EMR software or ambulatory EMR software?

The program targets hospitals, Regional Extension Centers, and other associations working closely with physicians to adopt EHR solutions. We will not be reselling the EHR solution, but rather enabling each hospital to work closely with their affiliated physicians to determine the best solution.

Which EMR software will you be making available to consumers?

This service program supports a wide range of EHR software from our healthcare partners. We are also collaborating with key independent software vendors to provide customers with a choice of EHR applications. We are currently engaged in an extensive ISV qualification and selection process.

How did you decide between the 300+ EMR vendors and how do you know the EMR software you support will work well across all the unique clinical practices?

With this announcement, we are not officially naming partners for the EHReady program, although we do have existing relationships with many software providers and continue to build more. We will also be working with a number of HP resellers including one quoted in the press release – Open Systems Technologies.

We are opening up the program now to make sure that hospitals are aware of this offering. Many hospitals are already established with certain EHR vendors, and it’s our goal to work with a variety of software partners to better meet the needs of more hospitals. The EHReady program is designed to do just that – allow for a simple, turnkey solution that will fit with what hospitals may already have in place in terms of EHR software.

What will you be doing specifically to ensure that organizations understand and qualify for ARRA EMR stimulus money?

We offer a full suite of leasing and other financial options, which offer practitioners the ability to bundle HP and non-HP EHR solution components into a single, low payment.

When practitioners choose an HP Financial Services ownership program, they can choose to acquire their EHR solution now, without a large cash outlay. The practitioners can make small payments and have the choice to either pay the program off quickly or continue to make small payments after the ARRA subsidy is received.

In addition, all HP solutions meet the criteria of “Meaningful Use” that is required to obtain the funds to help physicians move towards a “digital office” environment.

Will HP be providing the software and technical support needed or partnering with other organizations?

We will work closely with our extensive network of value-added resellers to support EHReady with site assessments, training, implementation and support services for hospitals and their affiliated physicians.

Since every EHR software has its own unique features, the installation of EHR software through this program will be done in partnership with HP through our network of HP partners.

EHReady’s IT services can be structured to support a seamless EHR install or upgrade with minimal interruption to hospitals and affiliated physicians. An “IT checkup” onsite assessment service kicks off the EHR system consultation, leading to planning and setup services to fully implement the EHR solution.