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10 Things I Look Forward to at HIMSS 2018 #HIMSS18

Posted on March 1, 2018 I Written By

Healthcare as a Human Right. Physician Suicide Loss Survivor. Janae writes about Artificial Intelligence, Virtual Reality, Data Analytics, Engagement and Investing in Healthcare. twitter: @coherencemed

What are you looking forward to this year for HIMSS18? Since last year I won the award for best shoes, I’m not sure how this year could be better than last. However, here are 10 reasons this year might beat the year where I won “best shoes.”

Women in Health IT Mentor Meetup

Each year HIMSS releases a report on women in healthIT included wage disparities. The release of this report and support of women in healthIT has gained traction this year. There is a HIMSS Meetup Thursday morning addressing the challenges of women in Health IT. You can register for the event and be matched with leaders. Doyenne Connections is also having a meet up before the Monday Keynote from 3- 4:30 PM at Yardbirth Southern Table & Bar. Doyenne Connections is a group dedicated to creating opportunities for women in HealthIT to make meaningful connections and networking. I really enjoy the Women in Health IT events at HIMSS.


Catching up with friends and making new friends. I’m looking forward to seeing amazing thought leaders and finding out what they have been up to. I was going to put swag here (I actually really appreciate great swag) but really- the people I’ve met at HIMSS have been some of the best career inspirations and allies and I consider many close friends. It is also inspiring to see progress with increased access to mental healthcare and better patient communication through health IT.

I am lucky to have friends that are brilliant data scientists and working to provide better health. There is also a meetup at HIMSS for people who like #SciFi. With HealthTech Bookclub chats online we discovered that a LOT of people in HealthIT like scifi. Some of the predictions from older books that seemed to paint an impossible future now have prophetic impact from self driving cars to surgical robots. I am looking forward to meeting new friends who love data science and reading (and also swag).

Series A Pitch Competition Presentations

There is a contest at HIMSS! HIMSS VentureConnect has a pitch competition and I love contests and games. I am looking forward to the presentations and hearing more from investors about what they see as a great value proposition in HealthIT. I have seen Wellpepper for several years in the Patient Engagement space and admire Anne Weiler’s leadership as a female CEO and leader in business excellence. The pitch competition is Wednesday March 7 from 10:45 AM to 12:00 PM in Lido 3104.

Best in Klas Vendors

I have a lot of respect for the KLAS research team and I’m looking forward to meeting the vendors that are voted best in KLAS for 2018. I am planning to check out Lightning Bolt and their physician scheduling tools. Lightning Bolt helps manage physician scheduling and improve workflow. Who would you vote best in KLAS? Klas research has also started a cooperative that I am thrilled about, the arch collaborative. This group is working to improve physician satisfaction with their EMR and EHR experience.


I get to speak!  I was lucky enough to have the opportunity to speak at HIMSS18 about physician suicide and burnout with Melissa McCool, CEO and Founder of Stellicare. I am fortunate to have the opportunity to share some of the work we’ve done in memory of my late husband. John Madsen died of suicide in 2015 and I noticed a lack of resources for our three children. Most physicians know someone that has died and there aren’t really easy ways to talk about the loss.

Please share your stories at Yesterday we launched, collecting more information about burnout, including providing community support tools. The mission of providing a memory honoring such a personal loss is hard to talk about. I am hoping our newly forming non profit has more partners and sponsors for increasing care for physicians after HIMSS. Our session, “Physician Suicide and Clinician Engagement Tools,” takes place on March 8 at 4 p.m. PST at the Venetian Convention Center, Palazzo L.

Power Press Party

I love meeting press leaders in Health IT. On the eve of HIMSS I am looking forward to the Power Press Party. Every year we have a party celebrating great healthIT accomplishments in Media and have early meetings with vendors. If you are in the media and will be there Sunday Night- make sure you register HERE. This year it is at the Hyde Bellagio and celebrates Momcology as a charity partner. We get to celebrate the good news of HealthIT and support pediatric cancer.  The Power Press Party is Sunday, March 4 from 5:30 to 8:15 PM PST.

Telehealth Presentations

I am interested in a few presentations about Telehealth, One of them is A Framework to Support Measure Development for Telehealth with Jason Goldwater and Judd Hollander on Wednesday from 8:30-9:30 AM. The other is Behavioral Health: A Launchpad for Enterprise Telehealth with Nathaniel Lacktman and Sarah Sossong Tuesday from 4 PM to 5 PM. There are great possibilities for telehealth increasing access to providers and allowing better access to specialists. From rural populations with little access to specialists to underserved populations who need better behavioral health support, telehealth has increased access to care and will get bigger.  

Artificial Intelligence and Data Systems

Intersystems is a unified data platform for building scalable analytics platforms. They are also hosting workshops for FHIR and keynote speakers at their booth. I want to go see the presentation from Erid Widen, CEO of HBI solutions, about Predicting suicide and Opioid Abuse Using Clinical and Social Determinant Data. They are hosting this in their booth #4444 March 6 from 1 PM to 1:30 PM PST.  Innovation in Algorithms and data management is a key imperative to improving Health IT and HBI solutions has great innovations in data. If you know about companies that have great analytics I want to see what they are doing.  I will also go see CrossChx and meet their AI agent, Olive.

New Media Meetup

Some of my favorite people in HealthIT are the people who understand communication and marketing. They can translate a great algorithm to a message people understand. I call them the matchmakers, facilitating great solutions through faster connections. I’m looking forward to the New Media Meetup hosted by Care Cognitics. It is Wednesday from 6 PM to 8 PM at Senor Frogs. Register here. Communication is important in healthIT and @techguy hosts several meetups during HIMSS about the power of social media in healthcare, both to improve patient care and improve business. I go to as many of the Healthcarescene meetups as possible.


Wednesday at 4:30 Michael Joseph and Rasu Shrestha will launch Empathy.Health. Healthcare and patient leaders have observed an empathy gap, especially in the digital health arena, and believe that empathy must be a strategic and humane imperative and a core value for every health care delivery system. Physicians lose empathy during their training and frequently have a difficult time regaining that ability to relate. They will launch their work developing an increase in empathy and how to spread empathy in digital health. I am looking forward to being part of a group that recognizes the importance of healthy connections and understanding.

Those are a number of the things I’m most looking forward to at HIMSS18. What did I miss? What are you most excited to experience, see, or do at HIMSS? Let us know in the comments.

Everything Old is New Again at Lenovo #HIThinkTank Event

Posted on June 28, 2017 I Written By

Colin Hung is the co-founder of the #hcldr (healthcare leadership) tweetchat one of the most popular and active healthcare social media communities on Twitter. Colin speaks, tweets and blogs regularly about healthcare, technology, marketing and leadership. He is currently an independent marketing consultant working with leading healthIT companies. Colin is a member of #TheWalkingGallery. His Twitter handle is: @Colin_Hung.

Last week in Durham NC, 35 healthcare innovators gathered at the Lenovo offices to discuss three trendy topics: Value-base care, connected health and virtual care. Dubbed the Health Innovation Think Tank #HIThinkTank, it was the first summit-style event hosted by Lenovo Health.

#HIThinkTank was designed to be an opportunity for audience members to learn about the latest innovations from leading academics, technology companies and healthcare organizations. I went into the event expecting to hear about the latest in artificial intelligence, big data, predictive analytics and genomic medicine. It did not turn out to be that kind of event…and it was all the better for it.

I would say that the overall theme of #HIThinkTank was innovation through the application of old ideas in new ways. In other words, everything old is new again in healthcare.

The day started with Rasu Shrestha MD, Chief Innovation Officer at UMPC Enterprises, emphatically stating that we are “in a time of tremendous opportunity in healthcare” and that it was “time for us to move from ‘doing digital’ to truly ‘being digital’”. Shrestha went on to explain that our challenge now was to reimagine clinical processes/workflows in light of modern technologies and methodologies. Like the re-engineering wave that swept through manufacturing in the 1980s, Shrestha believes it’s time to engage all stakeholders and collaborate on reworking healthcare.

Shrestha was followed by Juliet Silver of Perficient who gave us all a dose of reality by telling her personal healthcare story. The day Silver’s husband was diagnosed with cancer was the day she became an advocate – “Google searching and academic research quickly became my constant companions as we struggled to make sense of his disease.” Silver made specific mention of how she had to manually obtain paper copies of her husband’s medical records in order to share them with members of his care team and what a difference that made in his care. She hinted that patients may be the key to truly solving healthcare’s interoperability problem as they are the one stakeholder with the most to lose/gain.

After Silver, several speakers made their case for a return to a more community-based approach to healthcare – one that harkens back to the days of early pioneers when physicians, nurses and members of the community worked together to keep each other healthy.

Holly Miller MD of MedAllies presented the results of a local implementation of CMS’s Comprehensive Primary Care Plus (CPC+) program – a program that stressed simple post-discharge follow-up as a way to reduce readmissions and keep overall healthcare spending to a minimum. Miller specifically mentioned how community doctors do this all the time.

This was echoed by Marty Fattig, CEO of Nemaha County Hospital, a 16-bed facility 60 miles south of Omaha NE. Fattig spoke at length about the successful EHR, HIE data sharing and population health initiatives by his staff. Particularly noteworthy was his repeated statement: “We may not have the financial or technical resources of the large networks, but we get stuff done because we are all driven to improve the health of our community peers. It makes a big difference that we see our patients at church, at the grocery store and at the post office.” Ironically this old fashioned community approach to delivering healthcare is now the goal of many healthcare organizations.

In the afternoon Steve Aylward of Change Healthcare and Dr Sylvan Waller led the discussion on virtual care by first reminding the audience that over 90% of virtual visits still happen via the phone. Video consults is the fastest growing area of virtual care, but it has a long way to go to catch up to the telephone. Dr Waller said it best “In 30 years #telehealth will finally become the overnight success everyone expects it to be”. Both Aylward and Waller stressed that we cannot lose sight of these “older technologies” that work for patients when we think about innovation.

For me, what drove home this theme of old-is-new-again was the afternoon tour of the Lenovo model data center. This new highly efficient and “green” room prominently featured Lenovo’s latest innovation – direct water-cooled servers. The new NeXtScale WCT server series boasts high pressure water lines that physically run through the server and draw heat directly away from the quad CPUs. Back in the early 90’s I remember getting a tour of an IBM facility (not far from Lenovo’s facility in Durham) that still had a functioning 308X mainframe that featured…you guessed it…water cooling technology.

All in all, I walked away from #HIThinkTank feeling encouraged about the future of healthcare. It was refreshing to be at an innovation event and hear about actual successful implementations rather than pie-in-the-sky promises. The event reaffirmed my belief that technology alone is insufficient to fix healthcare. Those of us in HealthIT need to do more than just create cool products, we need to help clients re-engineer their internal processes to better utilize those products to improve community health.

As Dr Shrestha said – It’s time for us to stop doing digital and truly be digital.

Is Your Health Data Unstructured? – Enabling an AI Powered Healthcare Future

Posted on June 22, 2017 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

If you asked a hospital IT executive how much of their data is unstructured data, most of them would reasonably respond that a lot or most of their data was unstructured. If you asked a practice manager or doctor how much of health data is unstructured, they’d likely respond “What do you mean?”

The reality is that most doctors, nurses, practice managers, etc don’t really care if their data is structured data or not. However, they should care about it and more importantly they should care about how they’re going to extract value out of the structured and unstructured data in their organizations.

The reality in healthcare, as the above tweet and image point out, is that much of the data we have and are going to get is going to be unstructured data. Our systems and software need to handle unstructured data in order to facilitate the AI powered healthcare future. That’s right. An AI powered healthcare future is coming and it’s going to be built on the back of structured and unstructured healthcare data.

I think the reason so many healthcare providers are concerned with this AI powered future is that they know the data they currently have is not very good. That’s going to be a problem for many organizations. Bad data is going to produce bad AI powered support.

We shouldn’t expect technology to solve our problems of bad data but, technology will amplify the state of your organization. If your organization is doing an amazing job creating high quality health data, then the AI powered future will propel you in amazing ways to be an even better organization. However, the opposite is also true. If your health data is poor, then these new AI powered systems are going to highlight how poorly your organization is being run. I get why that’s scary for many people.

This should be one of the big lessons we take away from the EHR experience. Healthcare organizations with poor workflows hoped that implementation of an EHR would help them fix their workflows. Instead of EHR fixing the workflows it just highlighted the poor workflows. Technology accentuates and accelerates your current state. It doesn’t usually fix it. You have to fix your organization and workflows first and then use technology to accelerate your organization.

The next step after that is what Rasu Shrestha highlighted when he said, “How can we move from ‘doing digital’ to ‘being digital’. Let’s not replicate analog workflows. Let’s rethink!”

Physician Burnout Graphic

Posted on June 3, 2016 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

This was a really impactful graphic that seemed perfect for a Friday post on Physician Burnout:
Physician Burn Out Graphic

Thanks Rasu for sharing it.

Here’s the list of physician burnout items for those following along at home:

  • Patient Generated Data
  • Quality Metrics
  • Other Health Professionals
  • Telemedicine
  • Lack of Genomic Knowledge
  • Reimbursement
  • Retail Based Clinics
  • EHR Frustration
  • Transparency Office Notes
  • Algorithms
  • Super and Cloud Computing
  • Scorecards
  • Online Health Social Networks
  • Patient Satisfaction
  • Online Reviews; Getting Yelped
  • Relative Value Units

Was there something left off the list? Do we really need to add any more to the list to understand why physicians are getting burnt out? Do you see any relief on the horizon?

Improving Diagnosis in Healthcare

Posted on September 22, 2015 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Rasu Shrestha, MD, MBA has been really sharing amazing information lately on Twitter. If you don’t follow him, you should do so now. Today, he shared this great image (below) together with a link to what he called a landmark paper from IOM called “Improving Diagnosis in Health Care“.
Improving Diagnosis in Health Care
*Click on the image to see it in full size

The paper also had this great video with it which tells some of the stories behind the paper: